Youll'e find some these networking tips and techniques will be great your business. The how and where to network, with solid business tips.
Friday, 28 August 2009
Networking: it’s all in the meaning
Network
The Oxford English Dictionary (OED) definition of a (business) network is: "A group or system of interconnected things or people."
This is significant when we consider networking in its entirety – this goes way beyond regular meetings, one-to-one’s, follow ups or contacts.
The word ‘network’ first appeared in English around 1560. It meant, 'a netlike structure'. Through the years words develop and the meaning of 'a complex collection or system' is first recorded in 1839.
You probably will not be surprised to learn that these terms derive originally from the net used by a fisherman. The bigger and stronger the net, the more fish would be caught.
It is just the same with business networks. (The fish represents your aims, for example sales achieved, or new clients and prospects met.)
A lot of groups push the 1:1 meeting and record it on a table, but Networking goes beyond these meetings.
Effective networking involves building a strong well-connected network. This is the foundation of that elusive ‘Trust Based Relationships’ everyone in business is looking for.
If you view your network as a place simply to sell you goods and maybe buy some services your network will be weak. If you purpose is to help and give, your network will be strong.
To many this is counter-intuitive, but it works. Far too many people in networking circles don’t grasp that by helping and teaching and giving they will be so much stronger and as a result, much more successful.
Networker
The Oxford English Dictionary definition of a (business) networker is:
"A person who uses a network of professional or social contacts to further their career."
The word 'career' in the OED definition is somewhat limiting. In fact networking has for centuries been used in various ways to grow business. It is as well as personal careers, and to make all sorts of projects happen, regardless of the terminology.
There are many purposes to which the networking efforts are directed can be anything.
Principles of networking are finding and building helpful relationships and connections with other people.
Mutual benefit (or mutual gain) is a common feature in successful networking - and this is a powerful underpinning principle to remember when building and using your own networking methods. It is human nature, and certainly a big factor in successful networking, for an action to produce an equal and opposite reaction. Effort and reward are closely linked.
The expression - "You scratch my back, and I'll scratch yours" or “It is better to give than receive” are other ways to appreciate the principle of mutual benefit.
I am sure that all of you are aware of the saying "It's not what you know; it's who you know. That counts."
"Why would somebody want to know me?"
That question is loaded and there are many answers, however in networking the answer can be deceptively simple. People may do something for nothing for someone once or twice, but sooner or later some sort of return is expected. Or people will do you a favour and because you are networking it is just polite to ask “can I do anything for you?”.
This is the principle of reciprocity.
Reciprocity: this is the power of networking and applies where recommendation and referrals are involved.
You might like to ask yourself:
"Why would someone refer or recommend me?"
This introduces the vital aspects of trust and credibility and integrity. Remember the trust based relationship we arte looking for?
Would you refer someone you did not trust, to a valued contact of yours? Other people tend not to either. A simple rule of thumb is this. Ask yourself if you would refer this person to your mother? Yes do No or doubtful don’t.
Return or reward, or equity for effort does not necessarily have to equate precisely to the initial gesture. Importantly, reward is whatever should make sense to the recipient. Be honest when you were asked for directions and someone says 'Thank you' gives you a good feeling. It’s like that in networking, this simple act may be enough. To others something more tangible is required. It depends on the situation, the value of the exchange, and the individuals and relationship you have developed.
Business networking is practised by all sorts of people in work and business, especially through organized networking events and online services.
People who use networking come from all sectors of the business community. They can be employees, owner-managers - any role, any level, and any specialism. What they in common is they all want the same thing, more connections, which in turn will give them the opportunity to make more presentations.
Networkers can be buyers and/or sellers, not least because most people are potentially both: most of us want to 'sell' or promote our own interests, and mostly we are all capable of 'buying' or otherwise enabling the interests of others.
Particularly beneficial results can arise from networking when people's interests coincide to produce an effect greater than the separate parts. Networking can be a very helpful way to find such cooperative and collaborative partnerships - based on mutual interest.
A way of understanding this aspect is through the term synergy.
Synergy is a combined effect that is greater than the sum of the two, or more individual parts. The synergy between two providers, sometimes competitors can produce valuable new service propositions, enabling providers to work as associates or through more formal partnership.
Building synergistic connections can therefore be a good way for smaller providers to compete effectively with much larger suppliers.
So now we know, Networking works by connecting people. The benefits and effect are valuable and desirable, so look out for them, and try to build a network which contains many sorts of connections, especially where it strengthens your market offering.
Paul
Helping Real people do Real business through Real networking
Wednesday, 26 August 2009
1. describe yourself - elevator speech
Following on from the past blog we now take a look at what you say in a short time. There are several views on this, but this one works for me.
Firstly: Why an Elevator pitch? Well it is so you have time to deliver the pertinent points about you and your business in the time it take a lift to take a small journey. The key is to get the person you are in conversation with to ask you for further information.
Don’t be self-centred show your them you have your audience in mind. Be concise. You will demonstrate consideration and expertise by conveying your most relevant points in as short a time as possible. Here are the main points for creating your elevator speech:
1. your name : "My name is..." Look the other person in the eye. Smile. Shoulders back. Speak with confidence. Sincerity and passion are crucial in making a strong early impression.
2. your business name "I work for..." or "My business is ..." Loud clear proud again. Do not ask "Have you heard of us..?" or wait for recognition.
3. based and covering where "I am based..." and "I cover..." Adapt the town, city, geography for the situation. There is little value in mentioning a tiny village if you are at a global gathering, or your global coverage if you are at a local town gathering. Make this relevant to the situation.
4. your personal specialism and/or offering, and your aims Be different and special and better in some way from your competitors. Be meaningful for the event or situation or group, and as far as you can guess, be meaningful for the contact.
Express what you offer in terms of positive outcomes for those you help or supply, rather than focusing on technical details from your own viewpoint. Load your statements here with special benefits or qualities.
Be positive, proud and ambitious in your thinking and expression of what you do. Include in this statement what your aims are, to show you have ambition and that you know what you are seeking from network contacts.
Depending on the situation, aim to complete your explanation in less than 20 seconds. Less is more: lots of powerful points in very few words make a much bigger impact than a lengthy statement. It is a sign of a good mind if you can convey a lot of relevant impressive information in a very short time.
Conversely, a long rambling statement shows a lack of preparation, professionalism and experience.
A Top Tip: is to practice out loud in front of a mirror, this realy helps both your timing and getting the script spot on, once you have delivered it a couple of times you can always refine it.
Paul
Helping Real people do Real Business through Real networking
Tuesday, 25 August 2009
Business networking – 10 quick tips
All of you who read this blog will know by now that I am passionate about having clear goals when networking. Here are ten of the best tips for effective business networking.
Consider that all sorts of professional people outside of the business community can also be very helpful networking contacts - for example, scientists, lecturers, teachers, local councillors, etc. When developing your networking plans, think beyond the people you'd typically see at other business networking events. Some of the most important connections are not business people, and consequently you need to be creative in reaching them. Below are some examples of what to have in mind when you are networking
These tips apply broadly to any sort of business networking - face-to-face, organized events, business social networking exhibitions, seminars etc.
10 top tips for networking
1. Elevator speech, or be prepared
This is how you describe yourself concisely and impressively. Have 20 – 30 seconds practiced so you can ‘drop’ it into the conversation seamlessly and naturally.
2. Be different.
Aim high. Be the best at something or become an acknowledged expert. Have a memorable hook line.
3. Help others.
This is so easy - Help others and you will be helped. Remember it is better to give than receive and in networking that simple action will come back in spades to benefit you.
4. Personal integrity.
Integrity, trust and reputation are vital for networking. This leads on to having good manners, listen first then people will feel duty bound to listen to you.
5. Relevant targeting.
Talk to strangers, this is always a great place to start after all this is a networking event. Then talk to people you may have identified as in your target group and finally talk to clients.
6. Have a goal.
Plan your networking - and know what you wan to achieve, it may be to get an appointment with 7 people in the room. It may be to get 7 strangers to allow you to send information. It may just be to collect a number of business cards.
7. Follow up.
Following up meetings and referrals makes things happen. In fact the more I think about it, the more this is the number 1 in Networking. If you do not follow up you may as well have stayed at home.
8. Be positive.
Be a positive influence on everyone and everything. Simple enough but the test is when you have been on your feet for a couple of hours and you still keep that positive approach.
9. Sustained focused effort.
Focusing on your Goals and targeting will help you succeed. Be focused - and ever-ready.
10. Life balance.
OK this is not specifically a Networking Tip but by being balanced builds assurance over time.
Paul
Helping Real People do Real Business through Real Networking
Friday, 21 August 2009
TOP TIPS FOR TWITTER
Is Twitter was any good or is it just a waste of time?
As You know I am an advokate of Face to Face networking, but all networking has advantages and Twitter is up there with the best
Lets start with a simple fact or Twitter. By having people follow you, the chance is if you promote a blog or a web site of ask for feedback 2% of your followers will take that action. So it is a route to market, just like face to face networking
The simple fact that any method that helps you identify emerging trends and engage with huge numbers of people has to have potential as a business tool. Here are a few ways it helps business people get ahead.
Track your reputation It is fast becoming a good indication of how your business is viewed by its customers. Twitter allows you to get an open view of what people actually think. While Twitter is still not a complete representation of the whole of your customer base, it provides a good vehicle for viewing feedback on your brand in real time – good or bad.
Twitter also allows you to communicate with your customers in a way that they want to be communicated with – i.e. on an individual level, so they feel like more than just a statistic.
Recruiting people How do you find good people? Word of mouth and recommendations are always key methods. With this is mind, Twitter can be a useful recruitment channel. Not only can you ‘tweet’ your vacancies, but people will also 're-tweet' (forward around your message to their 'followers') your requirements amongst their friends and contacts - spreading your message to different sets of followers who may have remained previously untapped.
Advertise your promotions Some companies have been able to demonstrate that their use of Twitter is positively impacting their bottom line. For example, Dell uses its Twitter feed to advertise promotion codes and special offers on its products; it recently estimated that doing so had brought in $3m in extra revenue.
Identify customer issues and solve them Twitter is an open forum, handy - where customers and businesses happily talk with each other. It has been used to raise and resolve service issues since its very early days. Their search tools can help your business to identify who is talking about you. Also provides a way to engage with them, helping your business to resolve issues directly. This is FREE market research on your company and can often turn a complainant into a advocate when you respond to their problem.
Talk to don’t preach at sales prospects Monitoring sales needs to be handled very cautiously. You can use Twitter's search functions to find people who have openly expressed an interest in buying a product you offer, and suggest that you help them through the process.
A word of warning here: Twitter etiquette: observe and succeed ignore and fail! Think of it like being stood at a hotel bar. You can say hello to someone and attempt to start a conversation - if they start talking to you, great; if they don’t want to talk, then it’s best to move onto someone who does. So absolutely never use pushy sales techniques or be a foot in the door operator.
Network in a relaxed environment Twitter is a relaxed form of networking as most people are quite happy to say who they are and what they do on their Twitter profiles and as such you can amass a rather powerful network quite quickly. However, personality is important – it’s what social networks are all about, after all. If you want to build up a productive network, it’s important that you sprinkle your tweets with normal day-to-day conversations rather than view it as an ongoing sales platform. Those businesses who are using Twitter to the best effect appreciate this balance. But as a route to market if is not as good as face to face networking
Be on top of emerging trends Twitter is a place to watch trends emerge - where news breaks and where 'grassroots' action happens. Twitter provides a 'trending topics' list - which gauges in real time what's being discussed. Through the use of 'hash tags' (words preceded by # usually at the end of a message) such trend tracking is easier. You can use a combination of automatic trend tracking tools and human intelligence to discern what your followers are talking about.
Drive more traffic to your website You can tweet your news, press releases, and other stories of interest with a link to the relevant page on your website. Due to the 140 characters or less, nature of messages, software like Tweetdeck will help you automatically 'shrink' your URL into only a few characters. Whilst this removes your website address from your 'tweet', Users are used to clicking on links through these URL shrinking services (like tinyURL, bit.ly, etc). These same services will also provide measurement for your response with full click-through tracking.
Improve your internal communications Although Twitter is traditionally seen as a public communication method, there is private direct message ('DM') functionality, and you can form ‘closed networks’. While it isn’t recommended to DM your colleagues or team any sensitive information, it can come in useful to send short messages back and forth – especially for individuals who favour the medium of social networks. This acceptance of social networking within a business can also engender a sense of collaboration among co-workers who prefer that format of communication - particularly those who work remotely and don’t have the benefit of face-to-face time with colleagues in the office.
Promote yourself Whilst I’m not suggesting you'll become the Stephen Fry or Jonathan Ross of insurance or finance, you can very quickly become an expert in your own marketplace. Sorry about this has to be repeated as so many people have got this very wrong in the past - don't be pushy, and don't use Twitter as a constant stream of advertisements for your brand. Engage with people, start or jump into conversations with great insight, and become someone who people want to read updates from.
If you’re looking for something that will be a magic bullet to increase your sales, Twitter isn’t it. What it is, however, is somewhere you can find out what people are talking about right now. And if that happens to be your product, your competitor’s product or a problem that you could help solve, that’s well worth knowing.
Paul
Helping Real People do Real Business through Real Networking
Wednesday, 19 August 2009
TELL ME WHAT YOU WANT, WHAT YOU REALLY, REALLY WANT Part 4
Last time I said I would give you some examples of how being specific gets results in Networking. It might help if we recap briefly. So don't confuse your audience by being vague.
To be successful in Networking you need to be specific in what you want.
If you are not specific in what you ask for, chances are you will get nothing. This is due to most people do not retains general information. Most people remember specific items. Remember the phrase ‘ full of mindless information’.
Well that is how our minds work, we remember specifics.
How many times have you heard at networking events people ask for an introduction to people who want to get more out of life? Or they would like an invitation to people with money to invest?
Both of these describe the person you want to speak to, but do not give any clues as to how fellow members will help you connect with them.
To illustrate here are two examples of being specific.
A colleague of mine was dealing with the private school sector. He had tried for a couple of years to speak to the Bursar of Charterhouse School, in Godalming. He had never got past the Bursars’ receptionist.
After some time of being told he should be more specific. He attended a joint meeting of a networking group. Taking courage in both hands he decided to ask for a direct connection and ask if anyone can help him get to the bursar.
To his amazement a man said “I don’t know the bursar personally, but his brother is my next door neighbour.”
The result of this specific request was that the next time he called Charterhouse, he got through to because the bursar was expecting his call.
Another example is that of a Florist who decided she needed to be providing flowers on a contract basis to companies in the area.
She asked to speak to the MD of a large local company. Now she was asking people in the room who all bar one ran small businesses. The amazing thing was that as soon as she had asked for a specific lead three people said they knew the MD in question and by the end of the day she had an appointment to present her services to him.
Not bad for a minutes work!
It works like this. When you ask for someone by name it will strike a chord with someone there and then and people remember what you are looking for. If you ask for something like a company that needs a marketing specialist. “So how do I know that?” If you can’t answer that question you will probably not remember what you are being asked.
Paul
Helping Real People do Real Business through Real Networking
Thursday, 13 August 2009
FREE STAFF:
In these straitened times, interns can be a valuable resource - but only if you use them right.
Last month, the National Council for Work Experience complained that some firms were exploiting interns by keeping them on for long periods without pay - banking on the fact that they'd be too cowed by the recession to complain.
We'd like to think that most Business people aren't that cynical - but it's certainly true that some internship programmes still leave a lot to be desired. Here are seven ways to raise your game.
Check whether there's work to be done
Don't blithely agree to have a friend's kid in for a fortnight without first checking that there's something useful for them to do - and a desk and computer for them to do it at.
Introduce them to the team
Make sure everyone knows the intern's name, how long they will be around for and what they will be working on.
Give them feedback
If they are doing a good job, say so. If they could do better, explain how things might be improved. Remember that they are new to all this, though.
Mix it up a bit
It's OK to ask the intern to do all that hideous admin that no-one else will touch, so long as that's not all you ask them to do. Try to line up a taste of the more exciting aspects of working life, too.
Look after them
Interns are by definition young and inexperienced - they need supervision. If you haven't got time to do that, delegate. But make sure someone keeps an eye on them.
Put them in your address book
Good interns can be some of the best-performing and lowest-risk new hires there are. So make the effort to stay in touch with them.
Do your homework
If the spotty youth in the corner who's just spent a fortnight on Facebook turns out to be the boss's favourite nephew, you'll wish you'd known sooner.
Paul
Helping Real People do Real Business through Real networking
Thursday, 6 August 2009
GET ON TO FACEBOOK NOW!
It seems the teenagers have found out that Facebook is a marketing and business tool.
As it is now used by more business and corporate people it is not cool to be on there anymore.
OK so what? Why should business people fill the void left by the spotty brigade?
Well Facebook along with LinkedIn and sites like Twitter are perfect platforms to promote your products and services.
It costs nothing but a little consistent effort and can be done in 15 – 20 minutes a day. At a Refer-On meeting this morning, Social media came up and one of our members explained how we need to be in charge of the media and not the other way round.
By taking charge you will get business out of these sites, it’s now a matter of approach. It’s just like how you learn and acquire skills. Little and often is the way forward.
Does anyone remember the Interview live on American TV in the early 70’s (sorry showing my age) between Garry Player and a reporter.
When a reporter who could not understand why a non American was at the head of the leader board asked. “How come you are so lucky Mr Player?”
The now famous reply came back. “You know it’s funny, the harder I practice the luckier I get”.
So get active on social networking, get good at it and it will bring you rewards, you know its just a matter of practice.
Paul
Helping Real People do Real Business Through Real Networking